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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shirley Landspurg

September 20, 2023

5  out of  5 rating by Shirley Landspurg
"Most pleased with Adrian and Christian, who were a delight to talk to, and they were quick to resolve my issue that occurred after I had to have a new Visa card installed with State Farm. I wish all of my contacts with businesses were that easy to talk to."

Jeff Zurbriggen

September 15, 2023

5  out of  5 rating by Jeff Zurbriggen
"Sharon and her team are incredible. I just had a request that Rachel handled and it was done within an hour, despite its complexity. I highly recommend this team!"

Ginny Bates

August 31, 2023

5  out of  5 rating by Ginny Bates
"Sharon and her team are really what customer service is all about. We have been with them for 4 years, when my son was a freshman at ASU. They have always been so helpful and quick with all of our needs. In particular this last transaction was especially nice when I dealt with Sharon’s employee, Hayden Rackstraw. Extremely friendly while being very professional!"

ken gibleski

August 30, 2023

5  out of  5 rating by ken gibleski
"Sharon has a fantastic team and I was able to make the right decision for coverages thanks to their concern for making sure their first discussions with a potential new client left no stone unturned. Thanks so very much."

Alex Ruiz

August 22, 2023

5  out of  5 rating by Alex Ruiz
"Got renters insurance through Jacob B. I used to have lemonade but I just got better insurance for less w him. Thanks! 🤝"

Randy Mithoefer

August 17, 2023

5  out of  5 rating by Randy Mithoefer
"I was having problems with State Farm claims processing a homeowners policy claim for some water damage at our condo. I had been trying to get the claim completed for over a month so repairs could be completed. One email from Sharon got the issue resolved. Thanks Sharon for the 5 star service."

Yvonne

August 16, 2023

2  out of  5 rating by Yvonne
"Agent Garrett gave me great a quote. I paid the down payment and was happy until Garrett informed me that I was going to be canceled unless I converted my car to a push start. Not happy because this was an error on their part , now I have to look for another insurance company"

Shai

July 25, 2023

5  out of  5 rating by Shai
"Sharon Layman’s staff has always been so great to us, we’ve been with them for at least 5 years now. I recently needed a policy change, emailed Sharon late on Friday night expecting to hear back sometime the next week. Instead, Tyler, got it done on Sunday evening. The office has even gone out of their in the past by calling us to advise there was a better rate available if we made some changes. Those little things really make a difference and show Sharon’s office cares and isn’t out to just make a big paycheck. Thank you for always being so wonderful!"

Gina Westfall

June 28, 2023

5  out of  5 rating by Gina Westfall
"We experienced true value add as we worked with Jake to assess our insurance needs. His professionalism, patience as we asked questions, and knowledge of the business was much appreciated."

Edward Jensen

June 27, 2023

5  out of  5 rating by Edward Jensen
"Sharon provided the expertise needed to help me understand my insurance needs. Completed 3 new policies quickly. Very professional with a caring attitude. 100% satisfaction from me."

Gil Lara

June 22, 2023

5  out of  5 rating by Gil Lara
"Anna answered the phone, I purchased new car and requested on a Fri afternoon a Temp ID Card and within 30 minutes I received via email. Awesome professional service."

salvador aleman

June 20, 2023

5  out of  5 rating by salvador aleman
"Thank you for the excellent service. Keep up the good work"

Russel Fielder

May 27, 2023

5  out of  5 rating by Russel Fielder
"I've been with Sharon for over a decade and her and her team are shockingly good at this. If your in an accident they right there for you. They also work hard to give you the best deal on you insurance cost, FIVE STARS is not enough."

keenya28

May 16, 2023

5  out of  5 rating by keenya28
"Very responsive to all concerns and questions."

Amy Kalman

May 13, 2023

5  out of  5 rating by Amy Kalman
"We are longtime customers but always impressed with the ease of working with Sharon and her group. They are great communicators and go the extra mile for us. Thank you Olivia for your help!"

Omar Corrales

May 12, 2023

5  out of  5 rating by Omar Corrales
"I spoke with an agent by the name of Olivia, and she was very helpful. I was looking for someone to talk me through how this all worked, and she answered all my questions with ease. I would definitely recommend this place of business."

Darrell Bailey

April 24, 2023

5  out of  5 rating by Darrell Bailey
"Had to call into State Farm today in order to fix some coverage plan mistakes made on my part. Olivia took my call and within minutes resolved my issues as well as went out of her way to see if there were any other discounts I could get. This is now my third time working with Sharon and her team and they have been nothing but exceptional."

Tony Monda

April 21, 2023

5  out of  5 rating by Tony Monda
"Olivia has been helping over the last week with updating our renters insurance policy. I had to make multiple adjustments and she was extremely kind and did a great job following up to make sure every need was met. Thank you Olivia!"

Scott Moore

April 14, 2023

5  out of  5 rating by Scott Moore
"I was faced with a time-sensitive need for proof of additional coverage on my homeowner's insurance. I contacted Sharon Layman's office and spoke with Olivia. I found her to be intelligent, incredibly service oriented, very courteous, and someone who understood completely the urgency and the issue surrounding this matter. She expedited the process, followed up quickly, and got the whole thing resolved in impressive fashion. I wish everyone I dealt with was as buttoned-up and customer focused as Olivia."

Daryl Bartholomew

April 12, 2023

5  out of  5 rating by Daryl Bartholomew
"Olivia Dudley provided stellar and outstanding customer service. Olivia took her time to review my policy and what comes with it. Followed through with phone calls as promised and displayed such a willingness and desire to decipher my inquiries and issues. Thank you so much Olivia."

Adan Mendoza

April 4, 2023

5  out of  5 rating by Adan Mendoza
"Was kind and professional!"

jair Tapia

March 31, 2023

5  out of  5 rating by jair Tapia
"Taylor helped me over the phone, she was professional and efficient. Ask for Taylor for good customer service."

Melissa Marie

March 31, 2023

5  out of  5 rating by Melissa Marie
"Couldn’t be more pleased with this Agency! Very courteous staff who were so helpful with ALL of my Insurance needs!!! 5/5⭐️‘S"

Chris Burdett

March 30, 2023

5  out of  5 rating by Chris Burdett
"Great service. When I bought a new truck, Sharon and her team were able to get me a significantly better rate than anyone else. Since then, I have used them for my home and life insurance and they have made every step easy. Olivia helped me adjust my life insurance policy recently and I experienced the same great service as before."

Stanley S.

March 29, 2023

5  out of  5 rating by Stanley S.
"Anna P. from Sharon Layman's State Farm office was great to work with. We needed a copy of the insurance declaration and she was able to email it to us in minutes! Thank you for excellent service! That's another reason why we have the house and vehicle policies with them for many many years."