State Farm® Insurance Agent Sharon Layman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jodi Wiseman
November 4, 2024
5
out of
5
rating by Jodi Wiseman
"Sharon and the entire office always anticipate my concerns and have kept me up-to-date with my insurance needs for many, many years. Thank goodness for their coordination on my behalf! J. R. Wiseman"
We responded:
"Jodi, thank you so much for your kind words! I'm happy to know that our office has been able to assist with your auto and home insurance needs over the years. Your appreciation means a lot to us!! We're always here to assist you with anything you need. - Sharon Layman - State Farm Insurance Agent, Tempe, AZ"
Don Smith
November 2, 2024
1
out of
5
rating by Don Smith
"I have no problem with Sharon herself as after years of being a client I've never spoken to her, always a "team member". Fast forward to 3 days ago when I called to cancel my policy with Statr Farm and was given the runaround by Adrian, he told me a "specialist" would have to call me back to complete my request. Surprise noone ever called me back. I called the following day, again Adrian answered, I told him noone called me back to cancel my policy and I'd like to speak to Sharon. He said "ok if there's nothing else I can help you with have a great day" and hung up on me. Of course I immediately called back and this time spoke with someone named Nathan and he transfered me to someone else to cancel my policy. Still haven't had a phone call from Sharon after multiple requests. This is the level of customer service you can expect to receive from this agency, you've been warned people."
We responded:
"Don, although I am sad we disappointed you to receive a 1-star rating, thank you for giving me the opportunity to review your concerns on the phone prior to the Google review coming through. I thought we had everything reviewed and buttoned up over the phone at that time. As you know from our phone conversation, I want all our clients to feel loved and appreciated as I’ve been a part of State Farm for over a quarter century now. If you need anything down the road, please always feel free to call, text or email me!! Thank you, again, for your business, and for allowing me to be your auto insurance agent! And, it’s Veteran’s Day today; thank you so much for your service to our Country!! - Sharon Layman - State Farm Insurance Agent, Tempe, AZ"
Jim Cowgill
October 17, 2024
5
out of
5
rating by Jim Cowgill
"Superior service!"
We responded:
"Thank you, Jim, for the great feedback! We're grateful for your business!! - Sharon Layman - State Farm Insurance Agent, Tempe, AZ"
Chad Brockman
October 17, 2024
2
out of
5
rating by Chad Brockman
"As per our conversation, only half of it was addressed. I called in to share information about a claim. I’m still not sure how to do that."
We responded:
"Chad, please call the office if you are still needing assistance as you had shared over the phone with me at that time, I had helped you out. Please feel free to call, text or email me as I am here to help you out anytime!! - Sharon Layman - State Farm Insurance Agent, Tempe, AZ"
Marta S
September 21, 2024
5
out of
5
rating by Marta S
"I just signed up but so far, so good. I'm saving $800/year on my auto insurance. Also saving on homeowner's insurance. I worked with Garrett and he was very nice and knowledgeable."
We responded:
"Marta, thank you for sharing your experience! I am glad to hear you are saving on your auto and homeowner's insurance. Garrett is a great part of our team and it makes me happy to hear he provided you great service! If you have any questions, our office is here to help. - Sharon Layman - State Farm Insurance Agent, Tempe, AZ"
Rama Tummala
August 30, 2024
5
out of
5
rating by Rama Tummala
"Sharon was very helpful with the process. She provided with all the options and followed up diligently."
We responded:
"Rama, we’re so glad you found the process helpful and appreciated the options provided! It's great to know the follow-up was diligent. If you need any further assistance, feel free to reach out anytime! - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ"
declan curran
August 21, 2024
5
out of
5
rating by declan curran
"Sharon Layman and her team go above and beyond to make sure you understand what you are getting into. They make your experience enjoyable and give you the feeling that they are taking care of you like family. They make sure you have the best coverage for you and not just selling the basic coverage that will not fully cover you. I recommend reaching out for any insurance needs because you will be in great hands."
We responded:
"Thanks for the amazing feedback, Declan! We're happy to hear that the team made your experience both enjoyable and informative. Your recommendation means a lot! - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ"
Paul Sandoval
August 21, 2024
5
out of
5
rating by Paul Sandoval
"Everyone there is very kind and seems to have everyone's best interest at heart. Easy to communicate with and they are very experienced."
We responded:
"Paul, thank you for the kind words! We're glad you've felt supported and appreciated – that means a lot us here! - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ"
Patrick Mcnally
August 21, 2024
5
out of
5
rating by Patrick Mcnally
"Very kind and professional."
We responded:
"Thank you, Patrick, for the kind review! We're thrilled you found our team to be just what you were looking to experience! - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ"
Omar A
August 19, 2024
5
out of
5
rating by Omar A
"good and fast.🫡"
We responded:
"Thank you, Omar, for leaving us a great review!! We are so glad you found our service to be speedy & helpful!! If you need any further assistance, feel free to reach out. - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ "
Mary Johnson
August 19, 2024
5
out of
5
rating by Mary Johnson
"Staff is very knowledgeable, professional, and pleasant to work with."
We responded:
"Mary, thank you for your wonderful review! We’re glad you found our Team to be the best to help you when things can be complicated for insurance in today’s environment!! We appreciate your feedback and look forward to assisting you with any future needs. - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ "
Luis Bahena
August 12, 2024
5
out of
5
rating by Luis Bahena
"Garrett is a nice and knowledgeable person who knows how to help you!"
We responded:
"Thank you for your review, Luis! We are happy to hear Garrett was able to assist you as he is a great asset to our team. Thank you for choosing us for your insurance needs. - Sharon Layman State Farm Insurance Agent Team, Tempe, AZ "
pete sonntag
July 16, 2024
1
out of
5
rating by pete sonntag
"I filed a great review last week as they saved me so much money, Today I get 2 get start beacons in the mail. They are driving trackers. I was never told about them, the rep never mentioned them, now I find the savings were tied to me using on my two drivers. This will be the fastest exit from an insurance company I have ever had. Bad Carma when they are sneaky and dishonest in their business dealings! Shame on you! I will be finding a new company who is upfront and honest. I am so pissed off. Buyer Beware."
We responded:
"Thank you, Pete, for sharing your positive experience working with Hayden! I'm glad he was able to assist you efficiently and save you money. We look forward to being your insurance agency here at Sharon Layman - State Farm Insurance Agency for years to come! Welcome to State Farm!!"
Amy Williams
July 15, 2024
5
out of
5
rating by Amy Williams
"I cannot say enough good things about Sharon Layman’s StateFarm Team! I have dealt with multiple people on her team and have never had anything but professional, courteous and helpful. Today I spoke with Christian. I’ve never spoken with him before, but he quickly and easily worked with me to make some changes to our policy. He was kind, made suggestions to save me more money and took care of my needs in a short phone call. Honestly, this SateFarm team has saved me a considerable amount of money and are so easy to get in touch with. She has made her team feel like a small and personable business that is truly interested in helping her customer’s save money and get the coverage they need. I highly recommend Sharon and her team. They are awesome!"
We responded:
"Thank you, Amy, for your such kind, positive feedback! I'm happy Christian provided you with professional and helpful service our team thrives to offer every interaction, making it easy to save money and adjust your policies while looking everything over with you!! We truly appreciate you sharing your experience and look forward to assisting you with any future insurance needs. - Sharon Layman - State Farm Insurance Agent, Tempe, AZ "
Renee Hoffman
June 20, 2024
1
out of
5
rating by Renee Hoffman
"We transferred our polices to State Farm in January. We were assigned to Sharon’s office. We tried calling her numerous times but never heard from her until we requested a new agent in June. The agent we chose is licensed in Utah and Arizona. She tried telling us she couldn’t find him in her database. I found his license online. I do not recommend this agent. I will say Adrian in her office is wonderful. He has always helped us with any issues we have had. He is very professional and responsive."
We responded:
"Hi Renee, thank you for sharing the exceptional customer service about our team member, Adrian! We are happy he was able to help you out. Unfortunately, when it comes to transferring to another agent with an office location outside of Arizona, another process is needed that is not allowed from an Agent’s system. I’m so glad you were able to get this handled through the process you were provided. We appreciate you wanting to continue to have your insurance provided by State Farm – Sharon & team"
Jayne Frieling
June 6, 2024
5
out of
5
rating by Jayne Frieling
"Sharon's state farm branch has always been responsive and quick to address my issues."
We responded:
"Jayne, I'm pleased to hear that our team is responsive and quick in addressing your issues! Providing efficient service is our top priority, and we're grateful for your positive feedback. Please reach out if you have any additional insurance needs - we're here to help! - Sharon Layman - State Farm Insurance Agent, Tempe, AZ"
Arizona John
April 29, 2024
5
out of
5
rating by Arizona John
"Jake, was very good and did an excellent job creating state farm policy on my home and truck. Thanks again Jake,...John p. Prescott valley Az."
We responded:
"Thank you for sharing your positive experience, John! Jake is a fantastic part of the team and we are so glad to hear he was able to help you with your home and truck insurance needs. Your appreciation of our team at Sharon Layman State Farm in Tempe, AZ, means a lot to us! "
Robert “Bobby” Sisk
April 4, 2024
5
out of
5
rating by Robert “Bobby” Sisk
"Sharon is very personable and saved me a ton of money! Between my house and my car, the savings totaled out to be roughly $2700 a year! 😲🤑😎"
We responded:
"Hello Robert, thank you for sharing your experience with us! Making insurance hassle-free and pocket-friendly is our goal here at Sharon Layman State Farm in Tempe, AZ. Feel free to contact us anytime if you ever need anything! "
Gil Lara
April 3, 2024
5
out of
5
rating by Gil Lara
"It was 447pm I just purchased a Van on April 1st 2024. For sure, Sharon , our agent for over 15 years answered the phone and treated me wo well, I even asked her name again, thought it a April fool joke. Excellent service she haven't lost a step. Gracias"
We responded:
"Thank you for sharing your positive experience, Gil! We're so glad Anna provided excellent customer service by promptly delivering your Temp ID Card within 30 minutes of your request. At Sharon Layman State Farm in Tempe, AZ, we strive to maintain a high level of professionalism and efficiency in assisting our customers with their auto insurance needs!!"
Gary Huber
March 29, 2024
5
out of
5
rating by Gary Huber
"Jake was efficient and knowledgeable. It’s good to bundle and save!"
We responded:
"Thank you so much, Gary, for the insightful review! We appreciate Jake's knowledge and dedication to providing excellent insurance guidance and savings options to our customers. Our Sharon Layman State Farm office in Tempe, AZ, is here to help with any future insurance needs you may have. "
Carlos Murillo
March 14, 2024
5
out of
5
rating by Carlos Murillo
"GREAT"
We responded:
"Hi Carlos, thank you so much for the review & we appreciate you letting us know about your positive experience working with Sharon Layman State Farm in Tempe, AZ. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most for your auto & home insurance. We look forward to helping you for years to come!!"
John Halstvedt
February 22, 2024
5
out of
5
rating by John Halstvedt
"We just started with Sharon’s office but all is great."
We responded:
"John, your positive feedback is greatly appreciated! We take pride in providing the expertise necessary to ensure our customers' insurance needs are met, and we're delighted that we could set up your new policies for you. Thank you for trusting Sharon Layman State Farm in Tempe, AZ, and please don't hesitate to reach out if you, your family, or your friends ever need assistance in the future!"
Mohamed ElHaga
February 21, 2024
5
out of
5
rating by Mohamed ElHaga
"Was great help"
We responded:
"Wow, thank you for giving us a five-star rating, Mohamed! At Sharon Layman State Farm in Tempe, AZ, we always prioritize our customers' needs, and it's great to hear that you had a positive experience with our team. Thank you for sharing your experience with us, and we hope to continue providing you with excellent insurance services for many years to come."
Leonardo Castro
February 15, 2024
5
out of
5
rating by Leonardo Castro
"Christian was great at helping me. Everyone around was really friendly really recommended it."
We responded:
"Wow, thank you for the five-star rating, Leonardo! We appreciate your feedback and are glad to hear that you had a positive experience with Christian at our Sharon Layman State Farm in Tempe, AZ. At our agency, we always put our customers first and we're thrilled to know that it shows. We look forward to continuing to serve your insurance needs for many years to come!"
John Arthurs
February 9, 2024
5
out of
5
rating by John Arthurs
"Great service from Jake Bello...thank you!"
We responded:
"Wow, thank you for the five-star rating, John! Jake always puts our customers first. Thank you for sharing your experience with our Sharon Layman State Farm team in Tempe, AZ. We hope to continue serving your insurance needs for many years!"